u7u7's Privacy Policy — Your Information Is Secure

Table of Contents & Opening Statement

u7u7 places the highest importance on the privacy and protection of personal information of platform users. This Privacy Policy ("Policy") describes how u7u7 collects, stores, processes, and safeguards the personal information of its platform users ("you", "user").

This policy applies to u7u7's website, mobile platform, and all related services. By registering on or using our platform, you consent to the terms of this policy.

Topics Covered in This Policy

• 1. Data Collection
• 2. Data Use
• 3. Data Storage & Security
• 4. Data Sharing
• 5. Cookies & Tracking
• 6. User Rights
• 7. Payment Information
• 8. Children's Privacy
• 9. Policy Changes
• 10. Contact

1 What Information We Collect

The following types of information may be collected when you register an account, use services, or seek support on the u7u7 platform:

1.1 Information You Provide Directly

When you register or update your profile, the information collected from you may include:

• Full name and username
• Email address and mobile number
• Date of birth (for age verification — only users aged 21 and above may open an account)
• Password (stored as an encrypted hash)
• Identity verification documents (where applicable)
• Preferred language and currency (Bangladeshi Taka — ৳)

1.2 Automatically Collected Information

When you use the u7u7 platform, certain information is collected automatically:

• IP address and device identification information
• Browser type, version, and language settings
• Operating system and device type
• User activity logs on the platform (logins, game sessions, transactions)
• Page visit duration and navigation patterns
• Information from cookies and similar tracking technologies

1.3 Transaction-Related Information

Payment method information is collected during deposit and withdrawal processes. u7u7 currently supports bKash, Nagad, Rocket, Upay, and bank transfer. Payment information provided when using these methods is processed with the highest level of security.

2 How Information Is Used

u7u7 uses collected information only for the following lawful purposes:

2.1 Account & Service Management

• Creating, verifying, and maintaining accounts
• Login and identity confirmation
• Processing financial transactions such as deposits and withdrawals
• Ensuring the smooth operation of gaming services
• Saving user preferences and settings

2.2 Security & Fraud Prevention

• Detecting unauthorized access and suspicious activity
• Proper verification to prevent money laundering
• Maintaining platform security and integrity
• Reviewing gaming logs to ensure fair play

2.3 Customer Service & Communication

• Responding to your inquiries and complaints
• Providing 24/7 live chat and email support
• Sending important account notifications
• Informing you about changes to policies

2.4 Service Improvement

• Analyzing and improving the user experience
• Resolving technical issues on the platform
• Understanding overall usage trends for planning new games and features

3 Data Storage & Security

u7u7 adopts the highest industry-standard technical and organizational measures to ensure the protection of your personal information.

3.1 Technical Security Measures

• SSL/TLS encryption — all data transmissions are encrypted
• Password hashing — passwords are never stored in plain text
• Firewall and intrusion detection systems
• Regular security audits and vulnerability testing
• Server hosting in secure data centers

3.2 Retention Period

Your information is retained according to the following criteria:

• Active accounts: all information is retained for as long as the account remains active
• Transaction records: for the period required to meet legal and regulatory obligations
• After account closure: for a specified period in accordance with applicable regulations
• Once no longer required, information is deleted using secure methods

3.3 Staff Access

Only those u7u7 staff and service providers who need access to your personal information to deliver services are permitted to access it. Every access is logged and reviewed regularly.

4 Data Sharing & Disclosure

u7u7 does not share your personal information with third parties, except in the following limited and specific circumstances:

4.1 Service Partners

Limited information may be shared with trusted partners who assist in delivering services. These include:

• Payment processing services (bKash, Nagad, Rocket, Upay, and bank transfer) — only the information necessary to complete transactions
• Technology service providers — for platform operations
• Game providers — information required for specific game sessions

These partners operate under contractual confidentiality obligations and may use information only for specified purposes.

4.2 Legal Obligations

Information may be shared with legal authorities in the following situations:

• In response to a valid order or warrant from a competent court
• In response to a lawful request from a law enforcement agency
• When required to comply with anti-money laundering regulations
• To address a serious threat to national security or public safety

4.3 Business Transfers

In the event of a merger, acquisition, or asset sale, user information may be transferred. In such circumstances, we will notify you in advance and inform you of the new policy.

5 Cookies & Tracking Technologies

Cookies and similar technologies are used on the u7u7 platform to improve your experience.

5.1 Types of Cookies

• Essential Cookies: Essential for maintaining login sessions and the smooth operation of services
• Functional Cookies: Used to remember your preferences and settings
• Analytics Cookies: Help monitor and improve platform performance
• Security Cookies: Detect fraud and ensure secure transactions

5.2 Cookie Controls

You can control or decline cookies through your browser settings. However, disabling certain essential cookies may prevent some platform features from working correctly. Instructions for deleting cookies can be found in your browser's help section.

5.3 Local Storage

In addition to cookies, u7u7 may use browser local storage. This is stored only on your device and is not sent to the server.

6 Your Rights

As a user of the u7u7 platform, you have the following rights over your personal information:

6.1 Right to Access

You may request a copy of the personal information stored about you at any time. u7u7 will provide this information within a reasonable timeframe.

6.2 Right to Correct Information

If there are any errors or inaccuracies in your stored information, you may request a correction. Basic information can be updated directly in account settings; for more complex corrections, please contact the support team.

6.3 Right to Erasure

In certain circumstances, you may request that your information be deleted. Please note, however, that information required to meet legal obligations may not always be possible to delete.

6.4 Right to Object to Processing

You may object to the processing of your information for specific purposes, such as marketing communications. In such cases, u7u7 will review your request and take appropriate action.

6.5 Right to Data Portability

You may request to receive your information in a structured, commonly used, and machine-readable format.

7 Special Protection for Payment Information

u7u7 follows the highest security standards to protect financial information.

7.1 Payment Data Processing

During any deposit or withdrawal via bKash, Nagad, Rocket, Upay, or bank transfer, payment information is sent directly to the secure systems of the relevant payment service. u7u7 never stores mobile banking PINs or full account passwords.

7.2 Transaction Records

Records of financial transactions (amount, date, method) are retained for legal and dispute resolution purposes. The minimum deposit amount is ৳100 and the minimum withdrawal amount is ৳500.

7.3 Fraud Protection

Suspicious transaction activity is monitored automatically. If unusual activity is detected, u7u7 may get in touch to protect your account.

8 Protection of Children and Minors

The u7u7 platform is intended solely for adults. Only individuals aged 21 or above may create and use an account on this platform.

8.1 Age Verification

A user's age is verified at the time of registration. u7u7 does not knowingly collect information from anyone under the age of 21. If we become aware that information from a minor has been collected, it will be deleted immediately and the associated account will be closed.

8.2 Parental Responsibility

If you believe that a minor known to you is using the u7u7 platform, please notify our support team immediately.

9 Changes to the Policy

u7u7 reserves the right to update this privacy policy from time to time. Changes may be made due to service improvements, adoption of new technology, or changes in law.

9.1 Change Notification

When significant changes are made to the privacy policy, we will:

• Send a notification to your registered email before the changes take effect
• Display a clear notice on the platform
• Update the "Last Updated" date at the top of this page

9.2 Continued Use After Changes

If you continue to use the platform after the updated policy takes effect, you will be considered to have consented to the new terms. If you do not agree with the changes, you may request that your account be closed.

10 Contact Us

If you have any questions, concerns, or requests to exercise your rights regarding this privacy policy, please contact the u7u7 support team: